Stand:
After a 24-hour failure of the PlayStation Networks, Sony subscribers offer compensation. But that only ensures additional frustration.
TheNetwork (PSN) was unavailable from February 7th to 8th for around 24 hours. During this time, players could not register, play online or use the PS Store. Even some single player titles could not be played because they require a connection to the PSN.-Subscribers now receive five additional days to make up for Sony. These are automatically credited to your account. But the compensation is more likely to ensure additional frustration - for various reasons.
Psn disorder resolved, fans are still acidic
Although the PlayStation Network is now active again, the dissatisfaction of many players remains great. In particular, the compensation ensures discussions, but also Sony's communication during theis vehemently criticized.
Confusion about the five PS-Plus days gained:Many Playstation users wonder how exactly theybe taken into account."Seriously mean question: How does it work? My subscription is billed annually, so is that simply extended by five days? That doesn't make a big difference ", a user is surprised. This should also work for others, since numerous subscribers already have an annual subscription. Others fear that this closes a discount on the annual subscriptionBlack Fridaycould miss.
If you don't have a PS-Plus subscription, you don't get anything:While PS Plus subscribers receive at least five days of free membership, players without an active subscription will probably go away empty-handed-although they were also affected by PSN failure, since many digital games are not playable regardless of PS-Plus offline. Many find this unfair.“I have no PS Plus and still couldn't play the games I wanted. I am probably a damned second -class citizen ", a user complains.
, including Call of Duty, Diablo 4, Fortnite or GTA online..
Many Playstation fans do not want compensation at all, but an explanation
In addition to the disappointment about the compensation, many Playstation users disturbs one thing above all: Sony has hardly published any information about the cause of the failure. The vague justification of a "operational problem" is far from sufficient for many. Players demand answers - and above all more communication on the part of Sony during such disorders. On Reddit or Twitter, for example, write:
- “I am less interested in five days off. Rather, I am interested in what exactly happened, how it happened, why there was no communication during the failure and what is done to prevent something like this from happening again in the future. ”
- "To be honest, I'm rather angry with the silence. This is not professional. And five days off look like you would make fun of us. "
- "What was the problem about? In view of the events in 2011, we need to know whether we need our banks for new credit cards and need services to protect identity !! ”
In the year- At that time, the network was paralyzed for 23 days. The bottom line is that numerous Playstation users are neither satisfied with compensation, nor with the lack of transparency on the part of Sony. It is currently unclear whether the company will share further explanations.
