PlayStation fan finds a 20 year old letter from Sony when tidying up, which he received as a child - at that time the news was disappointing, today he is happy about it

Video game companies in particular are likely to get mail from children. (Image: reddit / kylez_bad_caerverns)

Although video game companies are adults and, above all, millions of business, they inspire children around the world with their interactive medium and the many childish content. For decades, this leads to the world of the youngest meets the business world, as a letter from Sony shows to a Playstation fan.

Fan shares 20-year-old letter from Sony customer service

On Reddit, the user kylez_bad_caverns shares a photo of a letter that is over 20 years old. The special thing about it is the fact that the letter officially comes from the PlayStation company Sony and has the answer to a special concern:

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That's what it's about:The user kylez_bad_caverns has a child -friendly version of in 2004desired. Because the Redditor was only eight years old at the time, the parents kylez_bad_caervern did not play a game with PG-13 rating (age rating in the USA, with us the game got an FSK of 12).

Sony's answer to the presumably amusing letter is impersonal and even slightly chaotic. In summary, the customer service asked the corresponding contact point, but had a negative decision for the child -friendly version of Sands of Time.

Over 20 years later, Sands of Time gets a full remake and is expected to be even higher with an even higher age rating of at least 16 years:

For adult eyes it becomes clear that the customer service has already mixed together template because phrases such as "as much as scea would like to fulfill you donation request ..." (German for "so much scea would like to meet their donation request ...") simply didn't make sense when asked of the then eight-year-old child.

That also falls to the userspunX44On, who writes in a comment that he or she has to do with letter templates and the answer of the Sony customer support is a disaster. UserLadystalic chickenOn the other hand, comments that without the date and the associated history, the response could be just as good.

But this also shows how much the world of work in the video game industry has changed in the past 20 years and how much more productive we humans have become. In addition to questioning the composition of the answer, we also find many fans in the comments that like kylez_bad_caervernsbe happy.

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The user kylez_bad_caverns reveals a little more about yourself and in the commentsdivided, precisely because of the strictness of the parents to keep a wonderful relationship with them as an adult. ToothersStell also shares Kylez_bad_Caverns that they have finally made up for Sands of Time in the 1920s. Without the associated nostalgia, the game is not that good.

Nevertheless, Kylez_bad_Caverns goes to the user's commentchroniccjok3rOne who suggests that the remake now asked that is only planned for 2026. Thread manufacturers in Kylez_bad_Caverns then doubts that it can exert such a strong influence on the company. We understand - of course, the remake can still appear earlier.

At this point we are particularly looking forward to the experiences of the GamePro community:Have you also had experience with the customer service of video game companies, maybe even with the legendary auxiliary hotline from Nintendo?